Tough Questions, Great Answers: Responding to Patient Concerns About Today's Dentistry |  | Author: Robin Wright
Publisher: Quintessence Pub Co
Category: Book
List Price: $26.00
Buy New: $20.00
as of 5/20/2012 05:17 MDT details
You Save: $6.00 (23%)
New (22) Used (23) from $10.84
Seller: oldezra
Sales Rank: 229,447
Languages: English (Unknown), English (Original Language), English (Published)
Media: Paperback
Edition: 1
Pages: 150
Number Of Items: 1
Shipping Weight (lbs): 0
Dimensions (in): 9.9 x 7.9 x 0.3
ISBN: 0867153202
EAN: 9780867153200
Publication Date: June 1997
Availability: Usually ships in 1-2 business days
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Product Description
This work offers specific guidance for difficult patient questions, such as: do you guarantee your work? Do you treat AIDS patients? Why does my insurance company say you're too expensive? This work shows how to provide trust-building responses. The format includes questions and answers, with explanations of what works, what doesn't, and why.
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